Shipping & Returns
1. How much does shipping cost?
| Up to $50.00 |
$8.95 |
| 50.01 - 75.00 |
$10.95 |
| 75.01 - 100.00 |
$13.75 |
| 100.01 - 125.00 |
$16.95 |
| 125.01 - 150.00 |
$18.75 |
| 150.01 - 175.00 |
$21.75 |
| 175.01 - 200.00 |
$24.95 |
| 200.01 - 250.00 |
$29.75 |
| 250.01 - 300.00 |
$35.95 |
| 300.01 - 350.00 |
$40.95 |
| 350.01 - Up |
$46.95 |
*UPS GROUND or US Postal 48 U.S. states
2. How long does shipping take?
*UPS ground please allow 7-10 days (48 U.S. States - No PO Boxes)
* US Postal please allow 7-14 days (48 U.S. States - PO Box ONLY) Orders are usually shipped from our warehouse within 1-2 business days. The above times are estimates from the day you place your order.
3. Are shipments insured?
Yes, insurance is included in the cost of our shipping rates.
4. How do I get a tracking number for my order?
Your tracking number will be automatically emailed to you once your order has shipped. Please allow up to 2 business days after placing your order for the tracking number to show. Please note that tracking numbers are only available for UPS ground orders. For this reason, we recommend shipping to a physical street address (and not a PO Box) whenever possible.
5. Return Policy for broken or defective items
If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of receipt of merchandise.
6. Return Policy / Non Damaged Items
If you are not completely satisfied with your merchandise, you may return the item(s) via UPS within 14 days from the time of delivery for a refund. The shipping charges are not refundable. The customer is responsible for shipping costs when returning the merchandise. The customer must contact us via telephone or e-mail before returning the merchandise and we will give you an authorization code. Additionally, there is a 20% restocking fee. |
